Shipping Policies

Where We Ship

We endeavor to provide the best shopping experience for our customers and that includes shipping & delivery as well. To deliver that promise, we currently focus our operation within below countries & regions:

North America: Continental US, Canada

Oceania: Australia, New Zealand

Asia: Singapore, Korea, Hong Kong and Philippines. 

Europe: UK, France, Germany, Ireland, Italy, Spain, Portugal, Poland, Netherlands, Austria, Belgium, Switzerland, Sweden

How Much It Costs

Currently, we offer free shipping in all regions we operate as we believe aesthetics should not be exclusive to the minority. Meanwhile, we also charge small extra for value added services like express shipping and free, fast return. That being said, we might have to charge a small amount of money to compensate the cost during holiday season because the shipping cost might surge excessively. Therefore, we tends to do the promo earlier than usual during the holiday seasons and highly recommend you make the purchase as earlier as possible to get the best deal.

How Long It Takes

Normally, it takes 1-3 business days to process your order. The expected time of arrival for each country will be calculated during checkout based on your chosen shipping options. Unless specified, the ETA given is calculated in business day 

Please note that expected time is not 100% guaranteed. It is calculated based on the time frame which 90% of our orders fell into and is subjected to the covid conditions, changing customs policies of destination countries, holiday seasons or other extreme events. We encourage you to shop as early as possible during Holiday Seasons

Tracking Your Orders

Once a purchase has been made, an email confirmation will be sent to the email address provided at checkout. Another email containing your tracking number, along with the link to track your order, will be sent once your order has been shipped.

Duties & Taxes 

Although charges are not always incurred, payments of any duties and import taxes (including VAT) is the responsibility of the recipient, and these fees are collected at the time of delivery.

How The Parcel Is Packed

To delivery our promise of supplying high street designs at as lower price as possible, we might use reduced packagings for some items to contain the shipping costs. This might incur certain changes on packagings including but not limited to replacement of original packagings with our redesigned compact packagings, adjustment on the original protection or removal of the original packaging. But rest assured, all the parcels would be shipped to you with adequate protection that has been tested thousands of times.

In case you're purchasing a gift and an original packagings might be necessary, please notify us in advance via email so we could calculate an adjusted shipping rate on the basis of original packagings for you